UX Research
- Qualitative Interviews
- Quantitative Analytics
- Service Design
- Research Plans
- Testing Assumptions
Strategy
- Objective Led Strategy
- Measuring What Matters
- Design Thinking
- Innovation Workshops
Mapping
- Journey Mapping
- Service Blueprinting
- Storyboarding
- Flow Charting
- Ecosystem Mapping
- Affinity Mapping
Solutioning
- Wireframes
- Interactive Prototypes
- Usability Testing
- Information Architecture
- Accessibility Testing
- Usability Testing
UI Design
- Design Systems
- Style Guides / Design Tokens
- Hi-Fidelity Mockups
- Sketching & Illustration
- Animation
- Branding & Identity
- Photography
Tools
- Figma / Sketch
- Adobe Creative Suite
- Fluent HTML / CSS
- InVision / Zeplin
- Some JS
- Github
- IDE / Codepen
- Jira / Asana / Trello
- Pendo
- Google Analytics
- Typeform / Google Form
- Survey Monkey
- Google Workspace
- MS Office Suite
- Notion / Confluence
- Procreate / Affinity
Experience
- Enterprise
- Software
- SaaS
- Digital Transformation
- AI and Generative AI
- CRM
- Fintech
- Customer Service
- Self-Service
- Healthcare
- Nonprofit
- Real Estate